Report confirmed or suspected problems with our platform, API, models, dashboard, or integrations.
What This Category Is For
The Bug category is for reporting problems that prevent a feature from working as expected.
Bug reports help our engineering team identify, reproduce, investigate, and resolve issues. Before creating a new topic, please search the existing discussions to see whether the same problem has already been reported.
What Belongs in This Category
You can report issues related to:
- API requests that fail unexpectedly
- Incorrect or incomplete API responses
- Authentication or API key problems
- Model availability or model routing issues
- Streaming response interruptions
- Incorrect token usage or cost information
- Dashboard errors
- Knowledge base or workflow problems
- Unexpected platform behavior
- Performance or reliability problems
- Broken links, buttons, or user interface elements
- Problems with SDKs, integrations, or documented examples
What to Include in a Bug Report
A useful bug report should include:
- A clear and descriptive title
- A brief summary of the problem
- The steps required to reproduce it
- The expected result
- The actual result
- The model, API endpoint, or feature involved
- The programming language and SDK version
- The time when the issue occurred
- The relevant error message
- A request ID or trace ID, if available
- Screenshots, logs, or a minimal code example
Please provide a minimal and reproducible example whenever possible. This makes it easier for other members and our engineering team to investigate the issue.
Security and Privacy
Please remove all sensitive information before posting.
Never share:
- API keys
- Passwords
- Access tokens
- Private prompts
- Customer information
- Personal data
- Confidential business information
If logs contain sensitive data, replace it with placeholders such as YOUR_API_KEY or [REDACTED].
Bug Reports vs. Other Categories
Please use the appropriate category for your topic:
- API — API documentation, integration questions, and code examples
- Models — Model capabilities, comparisons, and recommendations
- Support — Account, access, billing, and general assistance
- Troubleshooting — Help diagnosing common errors or configuration issues
- Site Feedback — Suggestions about the platform or community
- Showcase — Applications and projects built with our platform
If you are not sure whether something is a bug, you can still post here and describe what you observed. Our team or community members can help determine the cause.
Thank you for providing detailed reports and helping us improve the reliability and quality of the platform.